From Dave Pollard’s must-read and aptly-named blog, How to Save the World:
EXPERTISE FINDERS: POLLARD GOES LOOKING FOR ANSWERS
Do you see the outline of the “law firm of the future” in this post? If not, you might want to read it more closely and think about it a little longer.
Pollard’s blog is a constant source of great new ideas and new ways of looking at old ideas. This post, in particular, is likely to have a lot of impact in a number of areas, KM being only the most obvious.