Technology-Lawyer

Dennis Kennedy

Technology Law and Legal Technology. Dennis Kennedy is one of the few technology lawyers who is also an expert on the underlying technologies. Dennis an award-winning leader in the application of technology and the Internet to the practice of law. DennisKennedy.com gives you access to a wide variety of Dennis Kennedy's resources on legal technology, his writings, his well-known blog, DennisKennedy.Blog, and information about how you can have Dennis speak to your organization or group.

Dennis Kennedy is one of the most knowledgeable legal technologists you will find. - Michael Arkfeld.

Dennis Kennedy, a lawyer and legal technology expert in St. Louis, Mo., has been a significant influence in the ever-evolving relationship between lawyers and the Web. - Robert Ambrogi

Archive for March, 2006

A Better Way for Lawyers to Accept Credit Card Payments? Special Offer for Readers of this Blog

Tuesday, March 21st, 2006

I’ve always liked to try new ideas on my blog that might benefit my audience. Here’s the latest one.
I was contacted recently by the nice people at “Accept by Phone” about their merchant credit card accounts built with attorneys who bill for their time in mind.
They offered and now actually agreed to do something special for my blog audience for the next 4 days (through March 25).
“Accept by Phone” is one of those ideas that works just like it sounds. You can process payments from a client quickly by dialing a toll-free number, entering your client’s credit card number through an automated system, and then authorizing and processing the payment, all in a few seconds.
The pertinent facts: The system supports Visa, Mastercard, Amex and Discover cards. Payments will automatically transfer from your Accept by Phone merchant account to your own bank account in about 24-72 hours.
So, what are the advantages, you might be wondering, as I did. It only costs $5.00 a month and 3.95% per sale. There are no equipment leases (that’s an important feature) or other add-on fees, and you can cancel at any time without penalty. Hey, they even include free sales slips.
It’s simple and it might be a good way for you to eliminate the hassles of dealing with bad checks, late payments and accounts receivable – and it could also help some of your clients to pay their legal fees. And you can accept payments from anywhere.
That’s the idea of Accept by Phone. I liked what they told me about the service and said that I’d be happy to publicize the service if they would do a special promotion for readers of my blog. I’m getting no commission. We’re trying this as a blog marketing experiment.
They agreed, and here is the special offer:

Normally, it’s $99.00 to apply for an account. For the next four days, that application fee is waived if you use the codes below. Think of it as a $99 reader appreciation gift.
To take advantage of this offer and bypass the $99.00 fee to apply, you must click on the “Special Offer Login” link on http://www.accept-by-phone.com/attorneys.html (or go directly to http://www.accept-by-phone.com/spec_offer.html. Study the service carefully and see if it makes sense for you and your needs. I’m happy to bring the offer to you, but you’ll need to do your own due diligence.
Then use the following user name and password to apply to receive the application fee waiver.
Username: techlaw
Password: abp7

If you have been considering accepting credit card payments, then be sure to take a good look at what Accept By Phone is offering.
This special offer will only be available until 11:59 PM, Saturday (March 25).
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Like what you are reading? Check out the other blogs where I post – Between Lawyers (feed) and the LexThink Blog (feed).

Ray Bradbury on the Uneasy Coexistence of Art with Advertising

Tuesday, March 21st, 2006

Something to think about:

“If you go to the newsstand today, you see 1,000 magazines, and there’s hardly an idea in them. They’ve been invaded by advertising. I had a poem in Good Housekeeping a few years ago. I looked through and I couldn’t find it. I finally called them and asked, ‘Where’s my damn poem?’ It was on Page 150, opposite the Clorox ad.”
Ray Bradbury, author of Farenheit 451

From the March 19 NY Times via the Rock & Rap Confidential email list.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Like what you are reading? Check out the other blogs where I post – Between Lawyers (feed) and the LexThink Blog (feed).
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Top Ten Tips for Law Firm Technology Committees

Monday, March 20th, 2006

I’ve written a new article on my top ten tips for law firm technology committees that distills and captures in one place a lot of my current thinking on legal technology. This article will only be available to attendees of the video webinar I’ll be presenting on Tuesday, March 21.
Here are the details:
Last Call: ‘ll be presenting my first video webinar on Tuesday, March 21 (12:30 Central time), thanks to Anthony Reading and Aspen Conferencing.
The free webinar is called “Best Practices for Law Firm Technology Committees: Making Good Decisions in a Time of Too Many Choices.” Registration details are at http://www.aspenconferencing.com/invite.html#.
If you are a member of a law firm technology committee, are appointing members to a tech committee or may join a tech committee in the near future, please join us for this informative, thought-provoking and action-oriented presentation.
There are a limited number of slots for the webinar, so I encourage you to register soon. It’s free and you will get some great information not available elsewhere.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about legal technology at Dennis Kennedy’s Legal Technology Central page.
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Reminder: Dennis Kennedy’s Video Webinar on Law Firm Technology Committee Best Practices on March 21

Friday, March 17th, 2006

As I posted recently, I’ll be presenting my first video webinar on Tuesday, March 21 (12:30 Central time), thanks to Anthony Reading and Aspen Conferencing.
The free webinar is called “Best Practices for Law Firm Technology Committees: Making Good Decisions in a Time of Too Many Choices.” Registration details are at http://www.aspenconferencing.com/invite.html#.
The webinar will provide ideas and information on law firm technology committees that is solid, practical and based on my experience and what I’ve learned from others.
I’ve written a new article on my ten tips for law firm technology committees that distills and captures in one place a lot of my current thinking on legal technology. This article will only be available to attendees of the webinar.
I spent some time with Anthony today learning the technology and I’m excited about not only the video aspect of this, but some of the tools for presenters that I’ll have available.
The webinar will cover:
Building a Solid Foundation
1. The technology committee horror story that you don’t want to have to tell.
2. Technology committee basics – answers to the questions: who? how? and what to do?
Moving Forward with Style, Support and Success
3. Getting things done – focus, strategy and what really works.
4. Setting your agenda – point A, point B and getting from point A to point B.
Making Your Best Plan for 2006 and Beyond
5. Dennis Kennedy’s Top Ten Tips for Technology Committees in 2006 (available only to attendees of this seminar).
6. A sampling of Dennis Kennedy’s favorite action steps to help you get to a great start at your firm.
If you are a member of a law firm technology committee, are appointing members to a tech committee or may join a tech committee in the near future, please join us for this informative, thought-provoking and action-oriented presentation.
There are a limited number of slots for the webinar, so I encourage you to register soon. It’s free and you will get some great information not available elsewhere.
If you would like to receive information on other resources I may be providing in the future for law firm technology committees, please email me with your contact info at denniskennedyblog @ gmail.com.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about legal technology at Dennis Kennedy’s Legal Technology Central page.
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Blog Posts That Got My Attention Today

Thursday, March 16th, 2006

A few blog posts I liked today, all of which will make you stop and think:
Shelley Powers’ “Simple Philosophy
David Maister’s “Why Training is Useless
Deborah McMurray’s “Are companies really firing their outside law firms in record numbers?
Tyler Cowen’s “Why don’t more businesses use prediction markets?
Steve Dembo’s “EdTech Connect Webinar Series| DiscoverySchool.com
Jonathan Snook’s “Feeds as a platform + future of aggregators
MasterMaq’s “Teaching Kids About Cybersecurity
Jesper Bindslev’s “Strategic Agility and Corporate Blogging – The OODA loop as a model for organizing corporate blogging activities
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
This post brought to you by LexThink!(R) – The Legal Unconference. Ask us about private LexThink retreats and conferences for your firm, business or organization. Coming soon – LexThink Lounge – April 19, 2006.

Archived Version of My Information Lifecycle Management Webinar Available

Thursday, March 16th, 2006

RenewData is making the recording of my recent webinar on information lifecycle management available here.
I’d like to thank RenewData (especially Alan Brooks, Eric Feistel and Rob Robinson) and the audience for making this presentation a very enjoyable experience for me. You can download the white paper on which the presentation was based here.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about electronic discovery at Dennis Kennedy’s Electronic Discovery Resources page.
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TECHSHOW Early Bird Discount Deadline Extended, But Act Soon

Wednesday, March 15th, 2006

Jim Calloway reports that the deadline for getting the early bird discount for the ABA TECHSHOW has been extended until March 17.
As a former TECHSHOW Board member, I’ll always have a fondness for TECHSHOW and encourage you to attend if you want to learn more about ways that technology is transforming the practice of law. This year is the 20th anniversary of TECHSHOW and it should be one of the best shows ever. I’ll be speaking at a couple of sessions and hope to see you there.
TECHSHOW is being held this year in connection with the Spring Meeting of the ABA’s Law Practice Management Section. Joining the Law Practice Management Section (especially getting involved in Section activities) has been one of the smartest moves I’ve made in my legal career. This year, you have an opportunity to attend TECHSHOW and also attend the regular LPM Section meeting to learn more and consider joining.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about legal technology at Dennis Kennedy’s Legal Technology Central page.
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Flying Solo: Buy and Download the Chapters You Need

Wednesday, March 15th, 2006

One of the essential resources for amy lawyer with a solo practice (or planning to start one) is the Fourth Edition of the book, Flying Solo, edited by Bill Gibson.
Some solos may want to learn about specific issues and not wish to buy the entire book. The good news is that if you are only interested in a few chapters, you can download about half of the chapters as individual downloads so you can get exactly the materials you need.
Along with Storm Evans, I edited the technology chapters in Flying Solo and it’s good to see that they are well-represented in the available downloads.
I wrote three chapters for the book, all of which are available for download: Email Management; Computer Security for Solos; and Leaving a Firm: Guidelines for a Smoother Transition. The chapter on leaving a firm has surprised me with the amount of positive response it has gotten.
There are lots of other helpful chapters available for download and the book is hard to beat.
Other great resources for solo lawyers include the excellent MyShingle.com site and the new Oklahoma Bar Association Starting a Law Practice Web Directory.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about legal technology at Dennis Kennedy’s Legal Technology Central page.
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Last Chance to Register for My Information Governance Webinar on March 15

Tuesday, March 14th, 2006

On March 15, I’ll be presenting the webinar “Making the ‘Right’ Decision at the Information Lifecycle Management Crossroads.” Registration details are here.
We can both better manage risk and extract more business value from our information if we consider carefully how we treat information at each stage from the time of its creation to its final disposal. That’s information lifecycle management, and this webinar addresses some practical approaches for addressing these issues.
The webinar is based on a white paper on this topic I recently wrote for RenewData (white paper available for free download here).
I invite you to join me on the 15th to learn more about this topic.
A big thank you to my friends at RenewData for making this happen.
Register here.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Learn more about electronic discovery at Dennis Kennedy’s Electronic Discovery Resources page.
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Tracking the Way You Navigate Other Websites Will Help You Improve Your Website

Monday, March 13th, 2006

This post is a follow-up to yesterday’s post called “Current Standards in Law Firm Websites – Some Improvements for You to Consider.”
I visited a website today because I wanted to find out more about the company (not a law firm) and its services, but really more about the company.
I went to the home page. Unlike too many pages these days, this site had general pricing information and service descriptions displayed prominently on the home page.
Then I looked for and found a navigation bar near the top of the page. I was looking for a tab that said “About Us.” I found it, but also saw that there was a “What We Believe” tab.
I went to the “What We Believe” page. It was personal and created a good impression about the company.
Then I went to the “About Us” page to see what it said. It had a nice picture of the company founder and a well-written, friendly description of the company and its services.
I saw a link to “Testimonials” and went there to see what people had to say about the company. (Note that law firms are probably prohibited under the applicable ethical rules from using anything like standard testimonials, but notice how important they are in the thought process when we navigate other websites).
Next, I saw that the site had an “FAQ” or “Frequently Asked Questions” page and I took a look at that. Now I was ready for a “Demo” or “Tutorial” page, and I found one.
Finally, I looked in the top navigation bar and found the “Contact Us” tab and went to a page that gave me multiple ways to contact the company.
In terms of a user experience, this was a home run. The site was otherwise nothing special in terms of design or use of current gee-whiz tools.
How does your website stack up when you run it through the same thought process?
Given that law firm websites probably are prohibited from doing testimonial and demo pages, and FAQ pages are extremely rare on law firm websites, look at how you are short-circuiting the normal thought and navigation process, making it likely that a visitor will bail out before trying to contact you. If you then make it hard to contact you, it’s difficult to see how your website is really helping you.
Think about it. Then give your site a test.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
This post brought to you by Dennis Kennedy’s legal technology consulting services, featuring RSS and blogging consulting, technology audit, strategic planning and technology committee coaching packages especially for medium-sized law firms (15 – 100 lawyers) and corporate legal departments. More information on the “Second Pair of Eyes” packages for legal technology audits and strategic planning may be found here (PDF).
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