http://denniskennedy.com/blog/2009/11/aba-journal-blawg-100-and-by-request-december-at-denniskennedy-blog/ Legal technology, technology law and other musings. Tue, 19 Feb 2013 04:08:56 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://denniskennedy.com/blog/2009/11/aba-journal-blawg-100-and-by-request-december-at-denniskennedy-blog/comment-page-1/#comment-433 Philip Levine Fri, 01 Jan 2010 17:01:31 +0000 http://denniskennedy_com.innosoftware.net/blog/2009/11/aba-journal-blawg-100-and-by-request-december-at-denniskennedy-blog/#comment-433 You most recent column in the latest ABA Journal, dealing with Windows 7, is most timely for me. I just bought a new HP with Windows 7 (because my old 2003 had a serious virus attach and my son convinced me better to put the money toward a new one – perhaps my first mistake!). In any event, I was never told that the new computer/Windows 7 would not be compatible with my “old” printer – an HP 5940 – even though the web site indicates that it should be. Five hours on the phone with Customer Support (till 1 am in the morning!) did not resolve my problem. Nor did the next day with 1.5 hours with the Geek Squad – other than to tell me that, yup, the old printer is in fact incompatible. So off to the store I go, buy a new HP printer, the C4680, and, you can guess, it too does not seem to install. I follow all the instructions, etc., but to no avail. Any helpful hints? Do I need to uninstall some s/w that relates to the old printer before the s/w for the new printer will “take”? I am decidedly “low tech” but I am also decidedly frustrated, witness this email to you! All advice gratefully appreciated. And, Happy New Year to you and yours!

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