Technology-Lawyer

Dennis Kennedy

Technology Law and Legal Technology. Dennis Kennedy is one of the few technology lawyers who is also an expert on the underlying technologies. Dennis an award-winning leader in the application of technology and the Internet to the practice of law. DennisKennedy.com gives you access to a wide variety of Dennis Kennedy's resources on legal technology, his writings, his well-known blog, DennisKennedy.Blog, and information about how you can have Dennis speak to your organization or group.

Dennis Kennedy is one of the most knowledgeable legal technologists you will find. - Michael Arkfeld.

Dennis Kennedy, a lawyer and legal technology expert in St. Louis, Mo., has been a significant influence in the ever-evolving relationship between lawyers and the Web. - Robert Ambrogi

Archive for the ‘Administrative’ Category

Happy Eleventh Birthday to DennisKennedy.Blog

Saturday, February 15th, 2014

Birthday Cake with PineappleEleven years ago today, with an allusion to Babylon 5 and the ideas that I needed to produce my own RSS feed and experiment with new types of writing, I launched this blog. I called the blog simply DennisKennedy.Blog.

Much has happened with me and this blog over those eleven years. I appreciate the positive responses my blog has always seemed to generate, the many doors it has opened and the great people it has introduced me to.

One of the most interesting criticisms I’ve consistently gotten over the years is that I have a tendency to anthropomorphize my blog. I think that criticism is somewhat overstated. My blog, on the other hand, thinks that criticism is, well, just crazy talk.

Earlier today, my blog and I were discussing where things stood at the 11-year mark. I mentioned that I had been feeling that I hadn’t been paying the blog as much attention as I wanted over the past year or so, even though my intentions were good. In my defense, I noted that it wasn’t like I wasn’t doing any else in my limited spare time – two new books, LinkedIn in One Hour for Lawyers (Second Edition) and LinkedIn in One Hour, the Kennedy-Mighell Report Podcast (the 120th episode – on living in multiple tech worlds – just released), my ABA Journal tech column (the February column is on social media), speaking (e.g., at the upcoming 2014 ABA TECHSHOW) and webinars (e.g., the upcoming one on Top Tech Trends), the occasional article or interview, helping build the ABA’s Legal Technology Resource Center (check out the 2013 Tech Report) and Law Technology Today blog, and dabbling in social media. Not to forget the 10th edition of the Blawggie Awards.

That was not the best approach to take with a blog that was already feeling a little neglected.

I certainly got an earful from my blog – most of which would be unprintable – and the stinging and memorable comment that my blog felt it might as well write its own posts rather than wait on me. Message heard and understood. As they say, that opened up the communication channel and we discussed the future direction of the blog, put together an action plan, and made up in time to have some blawgiversary cake.

The plan is to redesign and revamp the website, with my blog becoming even more so the main focus of the site. That will take care of a current bug that affects the ability of users of some browsers to see new blog posts – the best way to read this blog for now is by subscribing to its RSS feed). The other content of the website will be drastically streamlined and updated, all with the idea of making it easier to access all the different things I’m doing, no matter where they are located.

This plan certainly made my blog happier – and me too. I’m talking with my web designer about the path forward and a timeline.

In the meantime, I’d certainly welcome any suggestions readers might have about revamping the site, especially portions that you want to see retained and brought up-to-date. I’m also curious whether there might be interest in a free ebook version of the entire blog archive. Let me know.

It’s been eleven great years. My blog and I hope to keep it going for many more. Thanks for being a great audience.

- Dennis and DennisKennedy.Blog

[Originally posted on DennisKennedy.Blog (http://denniskennedy.com/blog/)]

View Dennis Kennedy's profile on LinkedIn

Follow my microblog on Twitter – @dkennedyblog. Follow me – @denniskennedy

LinkedIn in One Hour for Lawyers (Second Edition), the new book from Allison Shields and me, is now available (iBook version also available). Our previous book, Facebook in One Hour for Lawyers, is also available (iBook version here). Also still available, The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

Celebrating the Tenth Blawgiversary of DennisKennedy.Blog

Friday, February 15th, 2013

Ten years ago (February 15, 2003), I launched this blog and it’s striking how much that has happened to me since can be traced to this blog.

The original post started with a reference to my favorite science fiction TV series, Babylon 5, and said:

And so it begins . . .

I realized the other day that I had first written about blogs well over a year ago. In fact, the rise of blogs was one of my 2002 predictions for legal technology in my annual legal tech predictions article. As I was working on updating my web site (http://www.denniskennedy.com), I finally decided that I had to have my own blog. Thanks to people like Jerry Lawson, Sabrina Pacifici, the Support Forum at MovableType.org, it’s finally here.

This blog, which I named DennisKennedy.Blog, was my early birthday present to myself in 2003 (my birthday is actually in two days, on the 17th). I saw it as a place to experiment with my writing and the best way to generate my own RSS feed (the feed was something I wanted much more than just a “blog” and blogging software was the easiest way to generate an RSS feed). Both of those reasons remain true today.

I also remember how, at the time, I had the feeling that whole blog thing had already happened and that I’d missed it. I’m always surprised by how much time it took me after I had started speaking and writing about blogs to launch my own blog.

One of the annual traditions on this blog is to have an extravagant blawgiversary (or blogiversary) celebration. Another thing I tend to do (which some have even criticized me for – little do they understand how close you can get to a blog after a few years) is to anthromorphize this blog.

I mention both things, because my blog has made it clear that it wants just a low-key, stay at home, no presents please blawgiversary for number 10. The blog is feeling a little introspective and contemplative on this occasion, as am I.

I will say, on my blog’s behalf, that it’s been a great ten years and we look forward to many more. There are so many people to thank and we appreciate all the readers over the years, especially those who have been reading since the beginning. We also want to give a big welcome to new readers.

[Originally posted on DennisKennedy.Blog (http://denniskennedy.com/blog/)]

View Dennis Kennedy's profile on LinkedIn

Follow my microblog on Twitter – @dkennedyblog. Follow me – @denniskennedy

Facebook in One Hour for Lawyers, the new book from Allison Shields and me, is now available (iBook version here). Our previous book, LinkedIn in One Hour for Lawyers is also available and also can be downloaded as an iBook. Also still available, The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

Celebrating DennisKennedy.Blog’s Ninth Blogiversary (2012 Blawgiversary)

Wednesday, February 15th, 2012

I launched DennisKennedy.Blog on February 15, 2003, as an early birthday present to myself. My birthday is February 17.

Among other things, my blogging style is noted for a tendency to over-anthropomorphize my blog. For example, this blog has its own Twitter account (@dkennedyblog). If truth be told, most longtime bloggers do consider their blogs as separate persons, but don’t like to admit that.

That said, this blog has a tendency to make a big deal about its birthday. My birthday usually gets way overshadowed by the blawgiversary activities of my blog. And I’m OK with that.

The annual tradition at this blog is to do a week-long blawgiversary extravaganza, including special announcements for blog readers (e.g., early bird discount for ABA TECHSHOW 2012 until February 19).

I’m taking a more low-key approach this year, even though there might be a surprise or two. However, I do like to shift the focus over to the readers. So, again this year, I’m continuing my annual tradition of offering to try to answer any reader questions I get over the next week and post as many answers as I can on the blog. (If you submit a question that you want a private answer to, please tell me when you submit the question.) Answering questions harkens back to the early days of this blog when I used to do “By Request” posts on a regular basis.

You may submit your questions by leaving a comment to this post, sending me an email (denniskennedyblog @ gmail.com – yes, my blog demanded that it have its own email address) or contacting me through my social media outlets.

I went back and looked at my post on February 15, 2003. It was:

And so it begins . . .

I realized the other day that I had first written about blogs well over a year ago. In fact, the rise of blogs was one of my 2002 predictions for legal technology in my annual legal tech predictions article.

As I was working on updating my web site (http://www.denniskennedy.com), I finally decided that I had to have my own blog.

Thanks to people like Jerry Lawson, Sabrina Pacifici, and the Support Forum at MovableType.org, it’s finally here.

Looking back, I’m more surprised by how long I took to start the blog than I am by how long it has lasted. When I started the blog, I remember my feeling that the whole blogging thing had already passed me by and I was way too late to the party. That’s funny now.

A big thank you to all my readers, fellow bloggers, and all who I have gotten to know as a result of this blogging experiment.

To new readers, my blog welcomes you, as do I.

Best wishes to all for another year,

Dennis

[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]

Follow my microblog on Twitter – @dkennedyblog. Follow me – @denniskennedy

View Dennis Kennedy's profile on LinkedIn

The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

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Celebrating the Eighth Blogiversary of DennisKennedy.Blog (2011 Blawgiversary)

Tuesday, February 15th, 2011

I launched DennisKennedy.Blog on February 15, 2003, when I really believed that I was so late to blogging that I had missed the whole blogging thing. In part, the blog was also an early birthday present to myself. My birthday is February 17.

Over the years, this blog has made such a big deal of its birthday that my own birthday tends to get overshadowed. This year is no exception. As longtime bloggers know all too well, blogs can be very demanding.

Every year, I’ve done some kind of blawgiversary-birthday week-long extravaganza with fun events and surprises. In 2011, I’m taking a low-key approach, at least as compared to earlier years.

Three things have always been a consistent theme in the blogiversary celebration. First, I want to say a big “thank you” to my readers. Second, I try to devote some time to answering questions from readers. Third, I admit to a slight tendency to anthromorphize my blog.

I invite you over the next week to leave a comment, send me an email or DM me at @dkennedyblog on Twitter with any question you might have about legal technology, blogging or anything else I might cover on this blog.

I also have a surprise or two in mind for blawgiversary-birthday week, so watch during the rest of the week for those.

A huge thank you to all my readers. I appreciate you sticking with me and this blog for another you and I also welcome new readers.

Best wishes to all for another year.

[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]

Follow my microblog on Twitter – @dkennedyblog. Follow me – @denniskennedy

Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools

Back to Blogging – Now in WordPress

Tuesday, April 20th, 2010

I took advantage of a busy time, some other projects, and the conversion of the back end of my blog from Movable Type to WordPress (by Spry New Media) to take a little blogging break. I expect to get back in the swing of regular blogging this week.

In the meantime, you might want to listen to some of the recent Kennedy-Mighell Report podcasts, read some new articles on Law Practice Today (I guest co-edited the April issue) and read my recent ABA Journal column on the iPad.

[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
@dkennedyblog; Follow me: @denniskennedy

The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools

Listen to The Kennedy-Mighell Report podcast on Legal Talk Network. Twitter: @tkmreport

ABA Journal Blawg 100 and By Request December at DennisKennedy.Blog

Monday, November 30th, 2009

It was a nice surprise today to learn today that this blog (DennisKennedy.Blog) was again named as one of the blogs on the ABA Journal’s 3rd annual Blawg 100 list, in the category of legal tech blogs. You’ll see that the legal tech category is well-represented with a large number of great blogs.
I must confess that it is nice to get recognition for what I do (and have done) with this blog, especially as a lot of legal tech content that would have made it onto this blog in the past has instead gone into the Kennedy-Mighell Report podcast. However, I enjoy even more the way other great legal tech blogs are getting some well-deserved recognition and attention. Check them out, as well as other blawgs on the Blawg 100 list.

I want to congratulate every blogger who made the list. I also want to compliment the ABA Journal on the immense amount of work that went into the Blawg 100 selections and descriptions and for its support of the blawgging community.
I thought this would be an appropriate time to also recognize and express my appreciation for the readers of this blog, especially those who have read the blog for many years.
In the recently-completed Bruce Springsteen & the E Street Band tour, Bruce would say that they tried to come up with a special way to say “thank you” to fans and came up with the idea of playing live versions of specific albums in concert. As you may know, I got to see the full version of the Born to Run album in St. Louis.
I can’t really do anything that special, but I had an idea over Thanksgiving that I was already planning to announce today, it seems even more appropriate now.
Over the years, one of the things this blog has been known for, and something I used to do on a regular basis, is my feature of doing “by request” posts where I answer questions from readers as blog posts.
My announcement is that the entire month of December will be “By Request” month and I’ll attempt to answer as many of the questions I get as I can.
The rules: Basically, any question is fair game, although I reserve the right to edit questions to fit what I want to right or to answer an easier question than the one you ask.
You can submit a question in any way that you can get a question to me; just be sure to flag it as a “By Request” question. In other words, leave a comment on this post (or a later “By request” post), email me at denniskennedyblog @ gmail . com; or reach me via Twitter (@denniskennedy or @dkennedyblog), Facebook, LinkedIn, whatever. I’ve probably set up a Google Wave for this purpose soon too.
If there’s a question you’ve always wanted to ask me, now’s the perfect time.
In exchange, I have a favor to ask you. Let me quote what I said last year about the Blawg 100 and the voting aspect of it:

However, I do have some mixed feelings about this recognition that come from the fact that, as the author of a monthly technology column for the ABA Journal, I’m a paid contributor to the magazine. For that reason, I really wouldn’t mind if they left me off the list entirely, but, because of this and because my relationship with the ABA Journal might not be completely clear from the Blawg 100 blurb, I do have a favor to ask.
Part of the Blawg 100 is a contest for votes for the top blog in each category. There are . . . other great choices in the [Legal Technology] category, several of which are likely to end up with one of my own 2009 Blawggie awards. Please vote for one of them – I would be very uncomfortable if I won this category because I am a paid contributor to the magazine. It wouldn’t feel right to me, and it probably wouldn’t look right to others.

Instead, if you like my blog, I ask you to check out my most recent ABA Journal column, consider becoming a follower of my microblog (@dkennedyblog), subscribing to the RSS feed for this blog, checking out the Kennedy-Mighell Report podcast on the Legal Talk Network or buying a copy of The Lawyers Guide to Collaboration Tools and Technologies: Smart Ways to Work Together.
The most important point I’d like to make about the Blawg 100 is that it, in addition to generating conversation about law-related blogs, gives you a great way to sample blogs and pick some new blogs to subscribe to. Take advantage of that opportunity.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com.
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It’s Blawgiversary/Birthday Week at DennisKennedy.Blog!

Sunday, February 15th, 2009

On February 15, 2003, I launched this blog with the following post:

And so it begins . . .
I realized the other day that I had first written about blogs well over a year ago. In fact, the rise of blogs was one of my 2002 predictions for legal technology in my annual legal tech predictions article. As I was working on updating my web site (http://www.denniskennedy.com), I finally decided that I had to have my own blog. Thanks to people like Jerry Lawson, Sabrina Pacifici, the Support Forum at MovableType.org, it’s finally here.

The blog was my early birthday present to myself in 2003. I’m sure that many readers will appreciate the Babylon 5 allusion in the title.
One of the annual traditions on this blog is to have a combined blawgiversary (or blogiversary) and birthday (February 17) celebration. I’ve had a lot of fun with this over the years, and done more than a few silly things as part of these celebrations.
However, at heart, blawgiversary/birthday week is a reader appreciation week and a way to say thank you to all the readers of this blog, some of whom have been with me all the years. To all readers, long-time, short-time or first-time, a big thank you for reading this blogger and giving me plenty of reasons to keep this blog rolling year after year.
As usual, I have some treats for readers this week. This year, I’ll give one gift and a couple of treats. There might be more surprises as the week goes on, so stay tuned.
First, I’m turning this week into a “By Request” week. Use the comments, email (denniskennedyblog @ gmail . com) or even Twitter (@dkennedyblog or @denniskennedy) to ask me any question you’d like that would be of general interest, and I’ll try to answer as many of those questions as I can this week. Of course, I reserve the right to duck difficult questions or to answer an easier question than the question you ask.
Two treats:
First, Tom Mighell and I have recorded a podcast about collaboration tools and technologies that you may download and listen to for free. The details on the podcast and how to download it are here.
Second, it wouldn’t be a blawgiversary here without me continuing my tradition of claiming that I’ve arranged a “special deal for readers” to say that something that was already happening today was actually done as a part of this blawgiversary. Tempting as it was, I’ve resisted saying that I worked out a deal for both the Daytona 500 and the NBA All-Star game to be scheduled this year on my blawgiversary day. Instead, I’ll offer up a special $200 discount for early registrants to ABA TECHSHOW 2009 through the end of the month.
Again, a big thank you to all my readers. I’m looking forward to another great year at DennisKennedy.Blog and to answering your questions.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Follow my microblog on Twitter – @dkennedyblog; Follow me – @denniskennedy
Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools
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DennisKennedy.Blog Named to ABA Journal Blawg 100

Monday, December 1st, 2008

It was great to get notice today that this blog was again named as one of the ABA Journal Blawg 100 for 2008 in the “Plugged-in” category. There are nine other excellent blogs in the category and other excellent ones that did not get named, so I’m honored to be in the company and it’s always nice to get recognition for what I do with this blog. I also like the way the blurb about my blog both referred to me as a “tech guru” and mentioned my companion microblog (DennisKennedy.microblog – @dkennedyblog), probably the most innovative thing I’ve tried in blogging in the last few years.

I want to congratulate every blogger who made the list. I also want to compliment the ABA Journal on the immense amount of work that went into the Blawg 100 selections and descriptions and for its support of the blawgging community.
However, I do have some mixed feelings about this recognition that come from the fact that, as the author of a monthly technology column for the ABA Journal, I’m a paid contributor to the magazine. For that reason, I really wouldn’t mind if they left me off the list entirely, but, because of this and because my relationship with the ABA Journal might not be completely clear from the Blawg 100 blurb, I do have a favor to ask.
Part of the Blawg 100 is a contest for votes for the top blog in each category. There are nine other great choices in the Plugged-in or Technology category, several of which are likely to end up with one of my own 2008 Blawggie awards. Please vote for one of them – I would be very uncomfortable if I won this category and was a paid contributor to the magazine. It wouldn’t feel right to me, and it probably wouldn’t look right to others.
Instead, if you like my blog, I ask you to check out my most recent ABA Journal column, consider becoming a follower of my microblog (@dkennedyblog), subscribing to the RSS feed for this blog, or buying a copy of The Lawyers Guide to Collaboration Tools and Technologies: Smart Ways to Work Together.
While you’re looking at the Blawg 100, pay special attention to the interview with Ernest “Ernie the Attorney” Svenson, with his observations on blogging and a great quote from Martha Graham.
And, of course, the Blawg 100, in addition to generating conversation about law-related blogs, gives you a great way to sample blogs and pick some new blogs to subscribe to.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com.
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DennisKennedy.Microblog

Tuesday, September 16th, 2008

I’ve noticed a lot of discussion in the last week or so about ways lawyers (and others) might use Twitter. There have been some good primers on Twitter and Kevin O’Keefe, in particular, has talked about ways lawyers might use Twitter.
I’d suggest that you start with Adrian Lursson’s post listing lawyers who use Twitter and Grant Griffiths’ Twitter tutorial for lawyers if you want to get some more background.
Here’s an example of Twitter use that I’ve found compelling.
I’ve experimented with Twitter (I’m @denniskennedy on Twitter) for a while now – actually quite a while – and I have a few thoughts on the subject. They aren’t too original, frankly.
Twitter is another possible channel of communication that for the right people with the right audiences might be quite successful for certain purposes. For others, it probably won’t be very useful. And, as Jerry Lawson once presciently said about lawyer blogs, for some lawyers, it would be a disaster.
For a variety of reasons, I’ve found it easier lately to maintain a regular presence on Twitter than on my blog or other channels.
My friend, Marty “The Trademark Blog” Schwimmer, recently pointed me to a possible use of Twitter that I found compelling and launched the subject mentioned in the title of this post.
Marty started using Twitter to create a companion “microblog” for The Trademark Blog. I emailed him immediately when I saw it to tell him that he was a genius. He deflected my praise and said that he got the idea from Techmeme, but I’ll still give him credit because we talked about some of the nuances of this approach over the last two weeks.
Typical of my approach, I became convinced about how the idea would work for my blog and then, rather than hopping right in, I let the idea incubate for a while and thought it through. At least for a couple of weeks.
Here’s my thinking.
I’ve said before that the true difficulty of blogging is not the time commitment or the usual things people ask bloggers about. No, the real burden of blogging is the “everydayness” of blogging. How do you maintain a consistent, regular presence?
This is especially true when your style of blogging centers on longer, essayish posts. Or, God forbid, you commit to a series of posts. That final unwritten part (or two) of my series on “my new laptop computer is an iPod Touch” has blocked many a new post for me, as has the yet unwritten ILTA reflections post.
My idea then was to use Twitter as a microblog that worked with this blog. The Twitter blog will be a place for short items – quick links and observations of the “one quick thing” nature (another of Marty’s great ideas). Then, to integrate with this blog, I’ll collect them every week or so into a post on this blog with its own category.
It’s a new and different approach, and definitely an experiment. I also expect it to find its own, somewhat different, audience. It can also see the Twitter posts turning into seeds for extended posts on this blog. I’m also planning to try using the hash tag #legaltech as a way to help people find the posts.
How to find the new DennisKennedy.Microblog? It’s at @dkennedyblog (the Twitter character limit on user names got me there). I start there with the obligatory reflexive post and, of course, the obligatory Babylon 5 reference.
I welcome you to the new experiment and invite you to follow the new microblog. Let me know what you think about it.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the book’s companion website at LawyersGuidetoCollaboration.com.
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Started My New Job

Tuesday, March 25th, 2008

As some of you already know, there’s been a lot happening with me in the last few weeks in addition to the publication of the new book.
I’ve joined MasterCard Worldwide as an in house counsel focusing on information technology law and working out of the St. Louis offices. My six word summary – great people, great work, great company. It’s a great opportunity that I’m very excited about, even though it brings my solo law practice to an end.
A commonly-asked question: will there be changes to this blog and website? Certainly – at a minimum, I have some updating to do and I’m getting started on that. I’m still sorting that out and also taking the opportunity to assess what directions I want to go with the blog. I’m guessing that I’ll focus to an even greater degree on legal tech topics and areas of personal interest. I haven’t written on legal topics on this blog since Missouri put into place advertising rules that I couldn’t understand how to comply with, and I don’t expect to go in that direction in my new position either.We’ll get that worked out. I might even take this opportunity to help my wife start a blog.
I’d enjoy hearing from readers with their suggestions of how I might refocus the blog a bit – comment on this post or email me at denniskennedyblog @ gmail.com.
It’s also worth saying again, as I mention in the disclaimer on my page, the posts and opinions expressed on this blog and this website are solely my personal opinions. They do not represent or reflect (nor are they intended to represent or reflect) the positions, opinions, viewpoints, policies and/or statements of my employer or any other entity or person.
More about this later.
[Originally posted on DennisKennedy.Blog (http://www.denniskennedy.com/blog/)]
Now Available: The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.